The University of North Carolina at Greensboro

School of Education - Instructional Technology Support

Online Learning Help Desk

The purpose of the online learning help desk is to provide students and prospective students general information about online programs, courses, or professional development modules. Google Chat will put you in contact with a live staff member who will answer your program or basic technology questions.  You can also send an email ( at any time and the staff will respond within 48 hours Monday through Friday.  You can access the live chat by clicking  “Got Questions” , or you can fill out this form for help via email.


Monday-Friday 8am- 8pm



Live Chat

Voice:  336-298-6984



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